COMMUNICATION, MARKETING & SUPPORT FOR HOTELS AND BNB’S
WITH FOCUS ON THE DUTCH (BE & NL) MARKET
Reaching more guests directly, receiving more direct reservations, optimising your customer relationships and having a result-related communication strategy
= more profit.
Do you find the time to take care of your growth?
DISCOVER OUR ‘TOTAL CARE’ SOLUTIONS.
Respond to the way your (potential) clients search on the internet. Choose for communication with a focus on activity, you can profile yourself as an expert for to the specific service connected to this activity. Well targeted communication helps you to be found quicker and better online.
MORE CUSTOMER LOYALTY
The management and follow-up of your guest list is worth gold! An efficient follow-up generates more direct bookings, extra revenue at lower costs. Furthermore you are building a long term relationship with your guests. Ensuring optimal customer loyalty can only be achieved by guiding the guest consistently along the same route: pre-stay, stay and post stay. And yes, that requires a lot of effort for many operators! But there are solutions for the customer to feel even more KING.
MORE DIRECT BOOKINGS
Choose strong communication carriers where the focus is on activity. You not only provide the information that your guest is looking for, you also immediately create a relationship of trust with this potential guest. And you stay as far as possible out of the sight of online booking systems!
MORE RETURN ON INVESTMENT
A good analysis of your pricing is not to be underestimated in improving your return. Offering and selling rooms as conveniently as possible in order to optimize sales is a real art! We screen your complete distribution management system and offer tips & tricks about sales communication that help you improve your direct sales and reduce costs. Isn’t less and lower commission invoices without losing turnover what we all want?
We are specialists in the setup, development and analysis of target group-oriented communication so that you reach more customers, receive more direct bookings and make more profit!
For Hotelgroups, Tourist Agencies and other tourist related businesses and initiatives we offer custom made packages.
Interested? Call us or contact us by mail.
T. 0032 (0) 16 22 00 87
Smart Moves bvba
Nieuwstraat 28 – 3360 Korbeek-Lo
T. +32 (0)16 22 00 87